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Terms of Service

Last Updated: January 26, 2025

1. Agreement to Terms

By accessing or using Prompt-U ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Prompt-U. We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

Prompt-U provides an AI prompt optimization platform that:

  • Scores and evaluates prompt quality
  • Provides suggestions for prompt improvement
  • Offers templates and frameworks for various use cases
  • Enables brand voice customization
  • Facilitates prompt versioning and collaboration

The Service is provided "as is" and may be modified, suspended, or discontinued at any time without notice.

3. User Accounts

3.1 Account Creation

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

3.2 Account Eligibility

You must be at least 13 years old (or 16 in the EU) to create an account. By creating an account, you represent that you meet this requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. Acceptable Use

4.1 Permitted Use

You may use the Service for lawful purposes to create, optimize, and manage AI prompts.

4.2 Prohibited Use

You agree NOT to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Scrape, crawl, or reverse-engineer the Service
  • Use the Service to generate illegal, harmful, or abusive content
  • Resell or redistribute the Service without authorization
  • Impersonate others or provide false information
  • Interfere with other users' access to the Service

5. Intellectual Property

5.1 Our IP

All content, features, and functionality of the Service (including but not limited to text, graphics, logos, software, and algorithms) are owned by Prompt-U and protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of the prompts, templates, and content you create using the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free license to:

  • Store and process your User Content to provide the Service
  • Use aggregated, anonymized data for research and improvement

We will not share your User Content publicly or with third parties without your consent, except as required by law.

5.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use them without compensation or attribution.

6. Payment and Billing

6.1 Pricing

Pricing for paid plans is available on our website. We reserve the right to change pricing with 30 days' notice.

6.2 Payment Processing

Payments are processed securely by Stripe. We do not store your payment information.

6.3 Subscriptions

Subscription plans renew automatically unless canceled. You may cancel at any time through your account settings.

6.4 Refunds

Refunds are provided at our discretion. One-time lifetime deals are non-refundable after 30 days.

6.5 Taxes

You are responsible for any applicable taxes. Prices do not include taxes unless stated otherwise.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.

8. Disclaimers and Limitations of Liability

8.1 No Warranty

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that:

  • The Service will be uninterrupted, secure, or error-free
  • Prompts generated will meet your specific requirements
  • AI outputs will be accurate, complete, or reliable
  • Defects will be corrected

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROMPT-U SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

8.3 AI-Generated Content

Prompt-U provides tools to optimize prompts, but we are not responsible for the content generated by third-party AI models (e.g., ChatGPT, Claude). You are solely responsible for reviewing and using AI-generated content appropriately.

9. Indemnification

You agree to indemnify, defend, and hold harmless Prompt-U, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Content

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles.

10.2 Arbitration

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except for disputes that may be brought in small claims court.

Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in Delaware, USA, or remotely via video conference.

10.3 Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to participate in class actions or class-wide arbitration.

10.4 Exceptions

Either party may seek injunctive relief in court to prevent infringement of intellectual property rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at [email protected] or through your account settings.

11.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without notice, if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay fees when due
  • Create risk or legal exposure for Prompt-U

11.3 Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your User Content after 30 days
  • You remain liable for any outstanding fees
  • Sections that by their nature should survive (e.g., indemnification, limitations of liability) will continue to apply

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Prompt-U regarding the Service.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

13.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control (e.g., natural disasters, war, cyberattacks).

14. Contact Information

If you have questions about these Terms, please contact us:

Email: [email protected]

Support: [email protected]

Response Time: Within 24-48 hours

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